Returns & Exchanges
At Bear Transfers, we want you to be completely satisfied with your fashion finds; if you are not, we offer a hassle-free 30-day return policy for all unworn and unwashed items. Ensure all original tags are attached to qualify for a full refund or seamless exchange.
Return Process
- 1.Initiate Your Request
Log into our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and include the printed return authorization slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.